On FTP servers, currently for security and usability reasons it is better to use passive mode, as it is the client who initiates the connections, avoiding connection issues and improving security.
To see how to install Filezilla on Windows you can go to the following link: How to install an FTP Server on Windows with Filezilla Server
Passive mode configuration
First, you need to enter the server settings to be able to change the configuration:
Once inside the settings, go to FTP and FTP over TSL -> Passive mode -> Use custom port range and enter the ports you need, in this case we set 50000 to 50010.
Note: You will need to open ports 50000 to 50010 in the client panel firewall.
Remember, if you have any questions about this or any other topic related to your servers at Clouding, don't hesitate to write to soporte@clouding.io We’re here to help, ask us anything you need!