Steps to follow to remove your IP from SPAM blacklists:
- Check the source of the SPAM. This task may be somewhat complicated if you do not have the appropriate knowledge, as you need to check the mail queue, server logs, etc.
- The location of the logs depends on whether you have the Plesk panel installed on the server. If so, it would be /opt/psa/var/log/maillog. You can also visit this article “Locate Spam mailings in Plesk“, where we explain this process in detail.
- To remove the IP from the lists, we recommend that you first check which lists the IP is on. You can use the websites we mention in this other article “How to check an IP's reputation“.
- Follow the relevant procedures on each list to remove the IP. Remember that this will be useless if you have not eliminated the source of the SPAM, as it will cause the IP to be listed again.