In the following privacy policy we inform you that, in compliance with the European Regulation on Data Protection 2016/679/UE, the requested data in the forms and/or boxes where your identification is required in this web page, will be treated by CLOUDI NEXTGEN, LTD, with address Ronda General Mitre, 25, Bajos, Barcelona, with VAT number B66356528, clouding from now on.
Legitimation and aim of the treatment:
The aim of the treatment consists of:
- Meeting the inquiries and information applications by the user.
- Providing the required services.
- Providing information about our entity, services, offers, promotions and news of interest linked to the provided services.
- Sending news and dynamic actions in the portal sending, only by e-mail, relates to:
The legal basis of the treatment that constitutes its legitimation, has to do with:
- The hiring of the offered services.
- The application of the trial environment through the registration form.
- Express consent, when required, for commercial and promotional purposes.
In any case, if the user wants to revoke their consentment, must do so in writing, through e-mail, to dpd@clouding.io.
The compulsory data in each form will be identified as such. In case of absence or incorrect data, clouding will not be able to identify it correctly and, therefore, the registration will be deleted, where appropriate.
International Data Transfer:
Within the internal functioning of this website, we inform you that your data might be dealt with in countries outside of the European Union. In this case, clouding checks that the destination countries of your personal data always have a comparable and/or adequate protection security level. In any case, international transfer will be done in compliance with Arts. 33 and 44 and following of the RGPD (EU).
In the event that the international transfer of data is about the provision of a service to clouding, such provision will fulfill the provisions laid out on Art. 28 ERDP (EU), concluding the correspondent contract of treatment mandate.
In case of international transfers to the USA, the service providers comply with all the guarantees in personal data protection required by the Privacy Shield between the European Union and USA. Click here for more information about the Privacy Shield.
| Services provider | Destination country | Certification date to Privacy Shield |
|---|---|---|
| The Rocket Science Group LLC d/b/a MailChimp | USA | 21/7/2017 |
| Nexmo INC | USA | DPA |
| Zendesk, INC | USA | 9/11/2017 |
Data communication:
Furthermore, your data can be communicated to other companies, based on consent granted by the owner in the correspondent form of https://clouding.io to the following recipients and with the aims laid out:
| Name | Address | Aim of the transfer | International transfer |
|---|---|---|---|
| Adyen B.V. | Sturegatan 18, 6th floor SE-114 36 Stockholm, Sweden |
Payments gateway | NO |
| Zendesk, INC | 1019 Market Street, 6th Floor, San Francisco, California 94103 | Tickets system | YES (Privacy Shield) |
Lack of consent to such data communication would imply the impossibility to attend the query, providing the requested services and facilitating information about our entity.
Exercise of rights:
The user consents the data treatment for the purposes laid out and will be able to exercise its access, rectification, cancelling, opposition rights, as well as the rest of the rights laid out in European law, through e-mail to the following address dpd@clouding.io, identifying as a user of the website, specifying the exercise of their rights on the form, or exercising their rights by postal communication, by post to the address (registered address) stated above.
Rights ward before the Control Authority:
In any premise of breach of the personal data protection right, the user can address the corresponding national Control Authority, www.agpd.es, to initiate the appropriate procedure of claiming and/or defense of their rights.
Retaining of the Data:
The data will be kept for the necessary period to fulfill the aim for which it has been collected and for the legal obligations derived and, in any case, once the business relationship finishes, for a 5-year maximum period.
User responsibilities:
The user guarantees to be of legal age, holding enough capacity and necessary knowledge to use the clouding website and its content, guaranteeing that the information provided in every form required by clouding, their personal data is truthful, acquiring the responsibility to report to clouding of any change and/or modification of the latter for its correct treatment.
Security Measures:
Clouding has implemented the necessary security measures to guarantee an efficient use and treatment of personal data provided by the user, safeguarding its intimacy, privacy, confidentiality and integrity, complying with the legal requirements laid out, using the necessary technical means to avoid alteration, loss, unauthorized access or treatment of your data, according to the state of technlogy at each moment, as well as clouding´s control link.
Clouding can modify the content of its privacy policy at any moment, according to the legal, judicial or interpretation changes of the Spanish Agency of Data Protection that might take place.