OpenPanel makes it easy to manage remote files through its FTP functionality — an essential tool for administrators and users who need to upload, download, or modify content directly on the server.
This feature is available in the Enterprise Edition and offers capabilities such as:
- Creating subordinate FTP accounts that share the server’s FTP service.
- Enforcing password security requirements: a combination of uppercase, lowercase, digits, and special characters.
- Restricting each user to a specific directory on the server (FTP path), enhancing both security and organization.
Enable the FTP Module
Once the Enterprise license is activated in OpenPanel, the next step is to enable the FTP module.
To do so, go to Settings > Modules, locate the FTP accounts option, and click Activate.
This will allow you to create and manage FTP accounts directly from the panel.
After enabling the FTP module, the next step is to assign it to a hosting plan or a feature set.
This is done from:
Hosting Plans > Feature Manager > Manage Feature Set
Select the existing feature set (for example, default, mysql_only, dns_only, basic):
You’ll need to edit it to include the FTP Accounts option.
This way, users associated with that feature set will see the option to manage FTP accounts in their panel.
If you’re unsure which Feature Set a user is using, you can check it underHosting Plans > User Packages, in the Feature Set column.
Create an FTP User
Once the FTP module has been activated and assigned in the Feature Manager, the option to manage it will appear in the panel.
To create an FTP user, you must first have a hosting user created.
Then, from their panel, go to Files > FTP Accounts.
From there, you can create new FTP accounts, manage existing ones, and assign them the appropriate access path within the server.
In the FTP Accounts section, you’ll see the list of existing users.
To add a new one, simply click the + New Account button.
A form will then open where you must specify:
Username → the FTP account name.
Password → the access password (it should meet the security requirements).
Path (folder) → the server directory to which the user will be restricted.
View Users
To view FTP connection details and manage existing users (for example, change passwords, modify their FTP path — the directory they are limited to — or delete accounts), go to OpenPanel > Services > FTP Accounts.
Remember, If you have any questions about this or any other topic related to your servers at Clouding, don’t hesitate to contact us at support@clouding.io. We’re here to help you with whatever you need — feel free to reach out!